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| Small chemical companies
often do very well against industry Goliaths. |
Superior Service - A small chemical company will often
provide a higher level of service to its customers than its larger
competitors. In a market where its products are not necessarily
superior to those of its bigger rivals, the small chemical company
can nevertheless distinguish itself by offering superior service.
More Customization - While many chemical companies of
all sizes tailor their products to meet the specific needs of
certain customers, typically the smaller chemical company will
customize more than the larger company as potential sales volumes
go down. As potential sales volumes go down, there is a point
where many big companies choose not to play, and here, the small
company can do very well off of the crumbs that the big company
leaves behind.
Faster Decision Making - We have all seen examples of
the stifling bureaucracy that can sometimes infect the large chemical
company. How many approvals are needed for this or that? Can Marketing
spend some time and effort introducing this new product to the
marketplace? Can R&D come up with the modifications necessary
to meet the customer's requirements? When will Manufacturing be
able to schedule production of the product that my customer needs?
In a small entrepreneurial chemical company, these questions don't
come up. The small chemical company is nimble, can turn on a dime
and has virtually no bureaucracy to slow down decision making.
Thus, in a market where quick response time to customer needs
is important, the small company can often run rings around its
larger competitors.
=> The big question however is WHY? Why can a small
chemical company compete effectively against the big chemical
company? Why does a small company normally provide superior service,
more customization and faster decision making? It would seem that
the answer boils down to this: the small company is usually hungrier
than the large company. When a small company is run by an individual
who owns the business, the climate is much different than in a
large company. The entrepreneurial atmosphere creates a different
culture, a hungrier culture, that often gets lost as companies
get larger and larger.
Big has its place - This is not to say that big chemical
companies don't have their place. They obviously do. We have seen
that small chemical companies can do certain things very well
that big companies can't. By the same token, big chemical companies
can do certain things very well which small companies can't. And
so, the chemical industry will always have its Dows and DuPonts
and Rohm & Haas's and it will always have scores of successful,
small, nimble, entrepreneurial firms as well. There is a place
for everyone at the table.